Shipping & Return policy
Orders may take up to 2 business days to process. Orders are shipped via Royal mail with an estimated delivery time of 2-3 business days once the package leaves our location. Once your order has shipped you will receive a shipping confirmation email.
We can ship to virtually any address in the world. Extended shipping times may apply to International delivery it can take up to 15 working days.
Postal fee will automatically be calculated at the checkout.
We are UK based; for items outside the UK we would charge a higher delivery fee starting from £5.00.
We offer a 100% Satisfaction Guarantee on all orders. If your order does not exceed your highest expectations, we will refund the amount for all unused, unopened merchandise from your order less shipping fees. All refund and exchange requests must be made within 7 days from the receipt of merchandise, no exceptions. If you wish to return your order, please email us at Kinahlashes@gmail.com.with the subject line “ORDER RETURN” and indicate your Order # in the contents of the message and the reason for return.
Please note that any used, altered, and/or opened items will not be eligible for a return or exchange under any circumstances.
All lashes purchased during a sale, promotion, or with a discount code are FINAL SALE. No returns or exchanges will be accepted. Used, gently tested, and/or opened items will NOT be eligible for a return or exchange under any circumstances due to hygiene purposes.